Cannot add picture to Excel Header

Anonymous
2023-04-18T10:15:42+00:00

I'm trying to add a picture (letterhead logo) into an Excel header - something I used to be able to do without problem.

Now, it does not enable me to browse to the folder. None of the options on the below screen are selectable. They are all just dead buttons - not even an error message/sound.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-04-18T11:17:30+00:00

    Hi Jon,

    Thanks for posting in the community. We are happy to help you.

    According to your description, I have tested it on my side, and I can reproduce a similar situation. When I clicked the Browse button, there was no response, but I found a workaround to successfully insert the picture into the header. Please check if the following steps help or not.

    1. Please make sure the picture is a local file.
    2. Click Picture under the Header & Footer tab. The Insert Pictures window will appear.
    3. Type any word in Bing Image Search, and press enter. The window will display !!ERROR!! as shown in the below screenshot.
    4. Please click "Work offline", then File Explorer should pop on, and you should be able to insert the picture. After that, you can select one cell, and the picture will appear in the header.

    Image

    Sincerely,

    George | Microsoft Community Moderator

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  1. Anonymous
    2023-05-25T20:52:00+00:00

    I have the same problem and I tried the solution. The problem is that when I save the document and reopen it. The header is gone again. How do I eliminate the error so I can add the header while online?

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  2. Anonymous
    2023-12-15T09:56:48+00:00

    Thank You!

    This worked for me.

    So, your solution was made on 04/18/2023. Today is 12/15/2023. Therefore, this issue has persisted for 241 days.

    Do you know why Microsoft has not fixed this issue?

    Many Thanks!

    2 people found this answer helpful.
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  3. Anonymous
    2023-12-20T17:12:43+00:00

    thanks for advice. very helpful

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