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We have SCCM with a single site. With the latest updates (August 2021, Windows 10 20H2) our test clients internally got the updates, but the test clients over the VPN are not detecting the deployment.
In the UpdatesDeployment.log the last entry shows:
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0
The IP address for VPN users is included in the boundary. So I am stumped where else to look to solve this problem.
We use the GlobalProtect VPN client.
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Hi, i already had this identical issue vpn devices, after upgrade windows 10 1909 to 20h2.
can you try install sccm client this options and tell result after?
This action solved the problem for me. Hopefully it will be resolved with you too
I tried this and it didn't change anything.
We were able to solve this, but I don't know the cause. For every VPN user we had them run disk clean and click on Cleanup System Files as well. After that ran and they restarted the SCCM client was able to detect and install the missing updates.
All VPN devices show up here:
Please run the action referring to the following screenshot to update the status:
Best regards,
Amanda
Nothing. I tried that several times. Are there other logs I should dig into?
Hi,
We could check UpdatesDeployment.log to see the deployed updates are still applicable.
Here is the article about troubleshooting the update deployment:
https://learn.microsoft.com/en-US/troubleshoot/mem/configmgr/track-software-update-deployment-process
Best regards,
Amanda