How To Reset admin password for microsoftonline.com but not Enable self-service password reset yet

Question

How To Reset admin password for microsoftonline.com but not Enable self-service password reset yet

Answer 1

Hi @anh pham • Thank you for reaching out.

Self-service password reset is enabled for Administrators by default, even when you have not enabled SSPR in your tenant. Administrators can reset their password after performing two-gate authentication. The two-gate policy requires two pieces of authentication data, such as an email address, authenticator app, or a phone number. A two-gate policy applies to users with below roles:

Application administrator  
Application proxy service administrator  
Authentication administrator  
Azure AD Joined Device Local Administrator  
Billing administrator  
Compliance administrator  
Device administrators  
Directory synchronization accounts  
Directory writers  
Dynamics 365 administrator  
Exchange administrator  
Global administrator or company administrator  
Helpdesk administrator  
Intune administrator  
Mailbox Administrator  
Partner Tier1 Support  
Partner Tier2 Support  
Password administrator  
Power BI service administrator  
Privileged Authentication administrator  
Privileged role administrator  
SharePoint administrator  
Security administrator  
Service support administrator  
Skype for Business administrator  
User administrator  

Read more: Administrator reset policy differences

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