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Cannot create Mailboxes under Management Scope

Anonymous
2023-11-22T02:32:03+00:00

Hi Microsoft Support

I have created a new Management Scope

New-ManagementScope "ID-AU-Scope" -RecipientRestrictionFilter {(RecipientType -eq 'UserMailbox' -and CustomAttribute2 -eq 'USA') -or (recipientType -eq 'MailUniversalDistributionGroup' -and CustomAttribute2 -eq 'USA') -or (recipientType -eq 'MailUniversalSecurityGroup' -and CustomAttribute2 -eq 'USA')} -- So basically, i am filtering all mailboxes that have extensionattribute of USA

and for Permissions, i have selected the below

Distribution List

Mail Recepient Creation

Mail Receptients

Security Group Creation and Membership

Public Folders

The issue i'm encountering right now is that Country Office local IT cannot create both recipient mailbox and group mailboxes.

Adding/removing member of DL is working

Granting Full Access and Send As Permission on Shared mailboxes is working

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  1. Anonymous
    2023-11-22T09:03:59+00:00

    Dear Ytse Jam,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding " Cannot create Mailboxes under Management Scope". As far as I know custom write scopes cannot create new objects as it doesn't match parameters of the management scope. Kindly try to use a role group with a default write scope.

    Furthermore, if you are still getting this situation. I therefore believe that this issue should be further investigated by our online technical support team. A support Engineer can further connect with you remotely, for further troubleshooting and involve the backend team where need be. The team might request for your public IP address or collect some logs. Please understand that as public forum support, we don’t have higher permissions to check and analyze these logs or check the IP addresses and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel. Here is contact support document: Get support - Microsoft 365 admin | Microsoft Learn

    Thanks for your precious time and your understanding would be highly appreciated. Have a nice day

    Best regards,

    Inema | Microsoft Community Moderator

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