Can't remove the default buttons from Excel Quick Access Tool Bar

Question

Hi Team,

After the latest update in Nov 23 of Microsoft 365, I found that I can't remove those default buttons in red frame from Quick Access Toolbar. I try using right click to remove, but each time I open a new file they will come back.

And the "Remove" in Option is not working. Each time I remove all these buttons and click ok, they will remain in the QAT bar (My "Modify..." is greyed out too, I don't know what's the issue). However, if I change my personal buttons except the above default ones, I can save the changes, so I consider this's not the user profile crush issue.

I already tried all those method mentioned in this thread(Except create new user profile since it's company laptop I don't want to touch user setting): https://answers.microsoft.com/en-us/msoffice/forum/all/excel-quick-access-toolbar-modify-option-is-greyed/6a956410-67c5-44e4-b394-64a83cc120ea

Thanks for your help!

Regards,

YH

Answer 1

Hi Snow Lu,

Just a catch-up with you.

Investigating with our IT staff, turned out only my device has this kind of issue even they reinstalled my Microsoft 365. IT staff suggested that this's not local policy issue.

My solution now is to re-order the QAT bar by arranging all default buttons after my personal setting, so that I won't keep clicking the wrong buttons. Only by doing this I can save the setting.

Again, thanks for your help.

Answer 2

Could you share us your version? Then we may reproduce your issue to determine if it is bug in special version.

Answer 3

Hi Snow,

Thanks for your reply. attached is my version info:

Answer 4

I have test it on another machine with same build. All the quick access tool bar can be removed.

It might be local policy settings restrict it from removing or revert back to previous status.

Answer 5

Hi Snow,

Thanks for your time. Let me approach our IT team for further investigation.

I will post the result once the issue is settled.

Thanks!

YL