Yammer Network Data Export API does not contaim the LikeMessage.csv file.

Question

I am using the Yammer Network Data Export API to extract data for reporting. We are expecting to get the LikeMessage.csv from the export as described here (https://learn.microsoft.com/en-us/rest/api/yammer/network-data-export).

But we are missing this file. Is there a setting that needs to be changed in the Admin Centre so that the LikeMessage gets included in the NetworkData Export.?

Answer 1

Thank you Cliff Gu MSFT for your information.
It seems the issue still remains for now. I may ask the admin for this.

Thanks

Answer 2

Dear Patrick,

Sorry for that our category may have limited resources on the updates of the issue.

If you aren't the administrator, I suggest you contact the administrator in your company and let him follow the steps in Get support - Microsoft 365 admin | Microsoft Learn to open a support ticket to our related team as soon as possible so that they can help you further on the issue.

Thanks for your understanding and effort.

Sincerely

Cliff | Microsoft Community Moderator

Answer 3

Hi, I got the same issue there.
Even do the Export action on UI in Yammer Admin, the LikedMesssage.csv file is still missing.

We are building the report for Yammer activities related to Like/Comments. and really need this.

Is there any update pls?

Thanks

Answer 4

Dear Jothivel,

Based on my test, I can reproduce the issue in our environment and it seems that the LikedMessage.csv isn't included in the .zip file via Network Data Export API way.

Sorry for that we may have limited resources on whether it is a limitation in Yammer.

If it is convenient and you are not the administrator, I suggest you contact the administrator in your company and let him follow the steps in Get support - Microsoft 365 admin | Microsoft Learn to open a support ticket to our related team as soon as possible so that they can see if they can involve more resources and give you an answer about whether it is a limitation in Yammer at their side.

About admin roles in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn

How do I find my Microsoft 365 admin? - Microsoft Support

The administrator should be able to open the support ticket from Help & support in the Microsoft 365 admin center.

Then you can select the Phone support or the Email support as follows.

To simplify the process, I'd like to summarize the issue as follows.

Issue Symptom:

===============

When using the API call such as https://www.yammer.com/api/v1/export?since=2020-02-09T00:00:00+00:00 via the steps in Network Data Export - Yammer | Microsoft Learn, LikedMessage.csv isn't included in the exported .zip folder.

Issue Environment:

=================

Yammer

What users have done:

=================

Do a test at their side and confirm the issue.

Next Step:

==================

Open a support ticket to our related team for further confirmation.

As a workaround, you may create a sample flow to filter the message with the liked count. If you want to summarize in multiple communites, you may create an Excel sheet listing the communities so that the flow can capture them automatically.

/messages.json - Yammer | Microsoft Learn

Site Address: https://www.yammer.com

Method: GET

Uri: api/v1/messages.json

Compose: outputs('Send_an_HTTP_request_to_SharePoint')?['body']?['messages']

Filter Array: item()?['group_id'] is equal to the specific group id.

Filter Array2: item()?['liked_by']?['count'] is not equal to 0.

Thanks for your understanding and effort.

Sincerely

Cliff | Microsoft Community Moderator