Microsoft Authenticator required while enrolling corporate iOS device [loophole]

Question

Hi,

Recently Microsoft has been enforcing users to have Authenticator set up so they can log in for the first time.

It would be fine if the device we need to set up first wasn't the corporate phone and it goes through the Intune enrollment process.

I'd like to know from you, if there is a workaround or a different approach to this process.

When we start to set up the iOS phone, it starts the Intune process to sign in the user, it's a brand new AAD user with no Authentication methods set up yet.

The loop starts now, because it asks to set up the Authenticator App, but I'm trying to set up the phone for it.

So, what I have to do is, set it up on my device first, finish the enrollment, the Apps and policies are applied fine.

We go to Entra > Users > Authentication methods > delete my phone from the Usable authentication methods

Log into office.com with their credentials, set Authenticator up on the right phone.

This started to happen recently, before we could just bypass this with an SMS code.

Is there a way to bypass it now that Authenticator is required to log into the account for the first time?

Maybe a temporary pass?

Let me know if I'm missing any information or a set up somewhere.

Thank you.

Answer 1

Dear Pmprofile

Good day! Thank you for posting to Microsoft Community. We are happy to help you!

First of all, we apologize for the problems and inconveniences caused to your work! Based on your description, I have a general understanding of your issue, and since our forums do not have the relevant permissions and knowledge to fix your issue, please contact the Microsoft Authenticator app team, which has more experience and authority in this area and only handles queries related to the Microsoft Authenticator app, therefore, I recommend contacting them by posting your question. Please kindly submit the thread here Microsoft Q&A (Microsoft Authenticator app).

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Hope you all the best!

Sincerely,

Kerry Chen | Microsoft Community Moderator