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@SSL\DAVWWW\Root\Sites error

Anonymous
2023-08-11T16:24:53+00:00

Hi all!

I am trying to open in explorer for a library in SharePoint 2013. Each time it tries to open it errors out with "@SSL\DAVWWW\Root\Sites... is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically".

It has been verified that the root site is a trusted site. How do I resolve this error? Any help would be greatly appreciated.

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2023-08-12T02:45:36+00:00

    Dear Shannon,

    Good day!!

    I understand your concern but since it's related opening document library of SharePoint 2013 Server in File Explorer, I would like to suggest you to post your concern in the Questions - Microsoft Q&A with SharePoint Server tag to get the detailed help from the experts.

    We regret for redirecting you to a different community as the members in the category posted focus on the users with the Microsoft 365 and out-of-the-box SharePoint Online concerns and have limited knowledge on SharePoint Server, so to get the fast and better assistance, we have redirected you to the correct community.

    Thanks for your patience and understanding. Have a good day!!

    Best Regards,
    Sophia

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