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Create a method to solve multiple sync issues for OneDrive desktop app

Anonymous
2023-07-19T22:29:15+00:00

It's very common to have sync issues with OneDrive when working with lots of files at the same time. But there's no way to bulk fix the issues, you have to open one at a time and take a decision for each file...

Think about it, I just copied a folder with 8k files into my OneDrive, I got 509 sync issues, and now I am obligated to fix each one at a time, even knowing the issue is exactly the same.

Microsoft 365 and Office | OneDrive | For business | MacOS

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  1. Anonymous
    2023-07-21T09:50:42+00:00

    Dear Regulatorio,

    Thank you for posting this question in Microsoft Community.

    Apologies for the inconvenience caused and please don’t worry, let’s work together and try to move in the resolving direction

    I understand your concern and OneDrive can't provide option to solve multiple sync issues, even can't get the full list of sync problem file.

    suggest you raise a support ticket from the Office 365 admin center, where the related team may be deal with your requirement in internal . Reference:Get support - Microsoft 365 admin | Microsoft Learn

    If you need any further assistance or any misunderstanding from our end, please feel free to post back to us.

    Thanks for your patience and understanding. Have a good day!!

    Best Regards,

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