Flaw in authenticator

pleasehelpmeout 1 Reputation point
2021-08-24T23:12:26.25+00:00

I need my microsoft account for school asap. I set it up a while ago with the authenticator app for multi-factor authentication, and things went smoothly. I deleted the authenticator app assuming I did not need it anymore, since my log-ins didn't require the app at all ever. I just recently tried to log in again, and it asks me to use the authenticator app or to use a code (which I need my app for). I cannot log into my app with this account since that too requires authentication.
Im basically stuck in a loop of needing authentication to log onto my account, then needing to log onto my account to set up authentication, and so on.

Help please!!

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
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  1. Vasil Michev 123.6K Reputation points MVP Volunteer Moderator
    2021-08-25T05:40:20.947+00:00

    Contact your school's IT team, they can reset this for you.

    1 person found this answer helpful.
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  2. Siva-kumar-selvaraj 15,731 Reputation points Volunteer Moderator
    2021-08-31T10:07:40.483+00:00

    Hello @pleasehelpmeout ,

    In addition to what @Vasil Michev mentioned, here is detailed guidance also you can try to sign in to your work account using another verification method like Phone call or Text as shown below. Hope this helps.

    127912-image.png

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    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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