Contact your school's IT team, they can reset this for you.
Flaw in authenticator
I need my microsoft account for school asap. I set it up a while ago with the authenticator app for multi-factor authentication, and things went smoothly. I deleted the authenticator app assuming I did not need it anymore, since my log-ins didn't require the app at all ever. I just recently tried to log in again, and it asks me to use the authenticator app or to use a code (which I need my app for). I cannot log into my app with this account since that too requires authentication.
Im basically stuck in a loop of needing authentication to log onto my account, then needing to log onto my account to set up authentication, and so on.
Help please!!
Azure Virtual Machines
Azure Virtual Network
2 answers
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Vasil Michev 123.6K Reputation points MVP Volunteer Moderator2021-08-25T05:40:20.947+00:00 -
Siva-kumar-selvaraj 15,731 Reputation points Volunteer Moderator2021-08-31T10:07:40.483+00:00 Hello @pleasehelpmeout ,
In addition to what @Vasil Michev mentioned, here is detailed guidance also you can try to sign in to your work account using another verification method like Phone call or Text as shown below. Hope this helps.
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