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Word cannot open the document: user does not have access privileges (Office 16.78.3 for Mac)

Anonymous
2023-11-18T04:48:00+00:00

Word cannot open the document:  user does not have access privileges

Microsoft 365 and Office | Word | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-19T22:37:15+00:00

    You are wonderful to take the time to give me advice! Thank you, Leo. You do not work for Microsoft, do you? I wish you lived near me so I could pay you to fix the problem. I am reluctant to remove Office in case afterward I am not recognized as having a Microsoft account even though I pay a fee every month. I think I will try to reinstall keeping my fingers crossed hoping my new account will be acknowledged.

    Thank you for all your support.

     Have fun!

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  2. Anonymous
    2023-11-20T11:46:07+00:00

    Thank you for clarifying, RoMrs. O. Since you have a subscription-based Office product, you can also retrieve its license by activating it again using the same Microsoft account you used to subscribe. May I know how the reinstallation went? Did it solve the issue? We are glad to wait for your response for us to assist you further if needed. Thank you, and have a nice day!

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  3. Anonymous
    2023-11-21T14:46:08+00:00

    I cannot open a file that I previously had access.

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