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Authenticator App Issue

Anonymous
2024-03-15T16:26:48+00:00

I was sent a business email invitation. When I got to the part with the authenticator app, which by the way, I've using for a long time now, I get an error message that I need to enable push notifications. I have an iphone so I made sure all was set correctly and still the same error. Any suggestions?

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  1. Anonymous
    2024-03-15T21:24:58+00:00

    Hello Greg,

    Good day! Thank you for posting to Microsoft Community.

    I understand that you are having issues with the Microsoft Authenticator app with your iphone.

    As your query is related with the app push notifications, it is best for you to contact the Authenticator app tech support team by posting in - Microsoft Authenticator - Microsoft Q&A. Engineers who are dedicated into this environment with rich experience and more resources can then assist efficiently.

    We believe they would conduct in-depth research on the problem you encountered and provide you with more professional assistance.

    In the meantime, I would also like to invite community members and MVPs in the forum to share their knowledge or any workaround and insight on this topic.

    Thanks for your precious time and your understanding would be highly appreciated.

    Best Regards,

    Ashraf.

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