I need a help on join developer program getting error after entering phone number

Question

I have followed the below link to join the developer program

https://learn.microsoft.com/en-us/office/developer-program/microsoft-365-developer-program

Getting below error

We can't continue with the signup process for the following reasons:

• Your phone number did not pass security checks.

MS-CorrelationId: 00000000-a220-4b98-8a00-a178c826603c

Code: 40351

Answer 1

Hello Saikumar R! I'm Gunasekar and I'd be happy to help you with your question.

I understand that you are having trouble setting up Microsoft 365 E5 Sandbox Subscription. This error "Your phone number did not pass security checks" appears due to the following reasons.

1. If your password is the same as your phone number.
2. Use a VPN and make sure it helps.
3. Server issues.

Developer program gets started: (Set up a Microsoft 365 developer sandbox subscription)

https://learn.microsoft.com/office/developer-program/microsoft-365-developer-program-get-started

Most users reported the same error and solved the error by changing the Browsers, connecting to a different Wi-Fi network or using a corporate VPN, and using a different device.

To speak with Advocate, you can create a Support ticket to contact Microsoft Business support:

https://docs.microsoft.com/microsoft-365/admin/contact-support-for-business-products

Global Customer Service phone numbers for Business users.

https://support.microsoft.com/help/c0389ade-5640-e588-8b0e-28de8afeb3f2

"This issue was already described in another thread (Use a translator) https://answers.microsoft.com/thread/eceb5cad-839a-404a-bb58-d457d3cf993b where I also responded."

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N