No telemetry in IoT Central (properties and commands working)

MP 16 Reputation points
2021-08-26T15:13:13.71+00:00

Hi, I have a strange problem with IoT Central demo application:

  • application was perfectly working for several weeks
  • now I see no new telemetry neither in the dashboard, nor in the raw telemetry tab
  • I have some data exports configured with web hooks and these are still receiving the data
  • from the az console I can see that telemetry reaches the platform (az iot central diagnostics monitor-events ...)
  • the app on the device reports successful sending both via SDK and MQTT client

Any ideas on what to investigate to understand what is happening? Is there a way to trigger a "restart" of the IoT central backend app?

Thank you

Azure IoT Central
Azure IoT Central
An Azure hosted internet of things (IoT) application platform.
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  1. MP 16 Reputation points
    2021-10-25T13:23:28.047+00:00

    Hi, this was the only incident I noticed and since then it did not repeat again. Unfortunately I have no more info to report, all is good now

    Many thanks

    1 person found this answer helpful.