Errors updating 2019 server

Jeremiah Nelson 1 Reputation point
2021-08-26T14:50:28.607+00:00

I'm currently having issues updating one(though there are others) of my 2019 servers. It's fairly new and has a duplicate(paired) server that has no issues updating. The original error popping up is 800F0922. Googling doesn't help as I've tried most if not all the "fixes" that come up. I've just recently came into the same error on some older 2012 servers and removing an installed backup agent fixed their update issues, but these 2019 servers don't have that same app on it. There are two differences in programs installed on the two 2019 paired servers, but I wanted to see if these entries in the logs gave away any clues as to why the updates are failing on one server, but not on a practically identical server.

I've tried manually installing a few updates, but get the same errors/reverting of the updates.

Note I removed the name of my WSUS and the port from below

2021/08/26 06:28:48.4479717 2484 3324 Shared InitializeSus
2021/08/26 06:28:48.4494820 2484 3324 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2021/08/26 06:28:48.4498619 2484 3324 Agent WU client version 10.0.17763.1852
2021/08/26 06:28:48.4501917 2484 3324 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2021/08/26 06:28:48.4505367 2484 3324 Agent Base directory: C:\Windows\SoftwareDistribution
2021/08/26 06:28:48.4530952 2484 3324 Agent Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2021/08/26 06:28:48.4544513 2484 3324 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2021/08/26 06:28:48.5501956 2484 3324 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2021/08/26 06:28:48.5506101 2484 3324 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021/08/26 06:28:48.5530655 2484 3324 Shared Network state: Connected
2021/08/26 06:28:48.6703343 2484 3324 Misc FAILED [8024000C] LoadHistoryEventFromRegistry completed
2021/08/26 06:28:48.6720124 2484 3324 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2021/08/26 06:28:48.6720208 2484 3324 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021/08/26 06:28:48.6720335 2484 3324 Shared Power status changed
2021/08/26 06:28:48.6744177 2484 3864 Agent FAILED [80240013] m_services.Add()
2021/08/26 06:28:48.6744209 2484 3864 Agent FAILED [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2034]
2021/08/26 06:28:48.6745187 2484 3864 Agent FAILED [80240013] Method failed [CAgentServiceManager::DelayedInit:2678]
2021/08/26 06:28:48.6761508 2484 3324 Agent WU client refresh cache for DisableWUAccess policy: 1
2021/08/26 06:28:48.6761527 2484 3324 Agent Initializing global settings cache
2021/08/26 06:28:48.6761539 2484 3324 Agent WSUS server: http://WSUServer
2021/08/26 06:28:48.6761549 2484 3324 Agent WSUS status server: http://WSUServer
2021/08/26 06:28:48.6761559 2484 3324 Agent Alternate Download Server: http://WSUServer
2021/08/26 06:28:48.6761567 2484 3324 Agent Fill Empty Content Urls: No
2021/08/26 06:28:48.6761577 2484 3324 Agent Target group: (Unassigned Computers)
2021/08/26 06:28:48.6761586 2484 3324 Agent Windows Update access disabled: Yes
2021/08/26 06:28:48.6761597 2484 3324 Agent Do not connect to Windows Update Internet locations: Yes
2021/08/26 06:28:48.6792531 2484 3864 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2021-08-27 10:02:25, not idle-only, not network-only
2021/08/26 06:28:48.7700028 2484 3864 Agent Initializing Windows Update Agent
2021/08/26 06:28:48.7711787 2484 3864 DownloadManager Download manager restoring 0 downloads
2021/08/26 06:28:48.7721358 2484 3864 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2021/08/26 06:28:48.7759568 2484 3864 Agent Attempt 1 to obtain post-reboot results for event with cookie 30906977_4112211243.
2021/08/26 06:35:51.4136406 2484 3864 Handler Got error querying the post-reboot status for session 30906977_4112211243: 0x80010108.
2021/08/26 06:35:51.4142703 2484 3864 Agent Attempt 1 to obtain post-reboot results for event with cookie 30906979_4201754712.
2021/08/26 06:35:51.4274841 2484 3324 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2021/08/26 06:35:51.7867503 2484 3324 Shared UninitializeSUS
2021/08/26 06:35:51.7867531 2484 3324 Misc CSusClientGlobal::DoServicePreShutdown
2021/08/26 06:35:51.7867855 2484 3324 IdleTimer Idle timer disabled in preparation for service shutdown
2021/08/26 06:35:51.7867972 2484 3324 Misc WUTaskManager uninit
2021/08/26 06:35:51.7868276 2484 3324 Agent Earliest future timer found:
2021/08/26 06:35:51.7868438 2484 3324 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2021-08-27 10:02:25, not idle-only, not network-only
2021/08/26 06:35:52.1313982 2484 3324 Misc FAILED [80070003] WUTaskManager couldn't register scheduled start task
2021/08/26 06:35:52.1314059 2484 3324 Misc Agent uninit
2021/08/26 06:35:52.3187329 2484 5048 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2021/08/26 06:35:52.3187354 2484 5048 DownloadManager Power state changed from <unknown> to AC.
2021/08/26 06:35:53.3374099 2484 3324 Agent Sending shutdown notification to client
2021/08/26 06:35:53.3396350 2484 3324 Agent Sending shutdown notification to client
2021/08/26 06:35:53.3410293 2484 3324 Misc Reporter uninit
2021/08/26 06:35:53.3411243 2484 3324 Misc network cost manager uninit
2021/08/26 06:35:53.3411383 2484 3324 Misc Eventer uninit
2021/08/26 06:35:54.3527373 2484 3324 Misc ServiceManager uninit
2021/08/26 06:35:54.3528163 2484 3324 Misc PersistentTimeoutScheduler uninit
2021/08/26 06:35:54.3528192 2484 3324 Misc datastore uninit
2021/08/26 06:35:54.3873742 2484 3324 Misc setting cache uninit
2021/08/26 06:35:54.3873763 2484 3324 Misc security checker uninit
2021/08/26 06:35:54.3873788 2484 3324 Misc Test Hook uninit
2021/08/26 06:35:54.3873796 2484 3324 Misc IdleTimer uninit
2021/08/26 06:35:54.3877751 2484 3324 Shared * END * Service exit Exit code = 0x240001
2021/08/26 06:38:27.0459126 4640 5276 Shared InitializeSus
2021/08/26 06:38:27.0471804 4640 5276 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2021/08/26 06:38:27.0475232 4640 5276 Agent WU client version 10.0.17763.1852
2021/08/26 06:38:27.0478247 4640 5276 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2021/08/26 06:38:27.0481905 4640 5276 Agent Base directory: C:\Windows\SoftwareDistribution
2021/08/26 06:38:27.0505829 4640 5276 Agent Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2021/08/26 06:38:27.0519675 4640 5276 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2021/08/26 06:38:27.1225211 4640 5276 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2021/08/26 06:38:27.1229606 4640 5276 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021/08/26 06:38:27.1254488 4640 5276 Shared Network state: Connected
2021/08/26 06:38:27.2668781 4640 5276 Misc FAILED [8024000C] LoadHistoryEventFromRegistry completed
2021/08/26 06:38:27.2703234 4640 5276 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2021/08/26 06:38:27.2703326 4640 5276 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021/08/26 06:38:27.2703450 4640 5276 Shared Power status changed
2021/08/26 06:38:27.2751053 4640 5276 Agent WU client refresh cache for DisableWUAccess policy: 1
2021/08/26 06:38:27.2751073 4640 5276 Agent Initializing global settings cache
2021/08/26 06:38:27.2751086 4640 5276 Agent WSUS server: http://WSUServer
2021/08/26 06:38:27.2751152 4640 5276 Agent WSUS status server: http://WSUServer
2021/08/26 06:38:27.2751164 4640 5276 Agent Alternate Download Server: http://WSUServer
2021/08/26 06:38:27.2751176 4640 5276 Agent Fill Empty Content Urls: No
2021/08/26 06:38:27.2751185 4640 5276 Agent Target group: (Unassigned Computers)
2021/08/26 06:38:27.2751196 4640 5276 Agent Windows Update access disabled: Yes
2021/08/26 06:38:27.2751211 4640 5276 Agent Do not connect to Windows Update Internet locations: Yes
2021/08/26 06:38:27.2759790 4640 5264 Agent FAILED [80240013] m_services.Add()
2021/08/26 06:38:27.2759826 4640 5264 Agent FAILED [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2034]
2021/08/26 06:38:27.2759847 4640 5264 Agent FAILED [80240013] Method failed [CAgentServiceManager::DelayedInit:2678]
2021/08/26 06:38:27.2979644 4640 5276 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2021-08-27 10:02:25, not idle-only, not network-only
2021/08/26 06:38:27.3062330 4640 5276 Agent Initializing Windows Update Agent
2021/08/26 06:38:27.3073771 4640 5276 DownloadManager Download manager restoring 0 downloads
2021/08/26 06:38:27.3091666 4640 5276 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2021/08/26 06:38:27.3122287 4640 5276 Agent Attempt 2 to obtain post-reboot results for event with cookie 30906977_4112211243.
2021/08/26 06:38:58.3049406 4640 5276 Handler Post-reboot status for session 30906977_4112211243: 0x800f0922.
2021/08/26 06:38:58.3214080 4640 5276 Agent Attempt 2 to obtain post-reboot results for event with cookie 30906979_4201754712.
2021/08/26 06:38:58.3260106 4640 5276 Handler Post-reboot status for session 30906979_4201754712: 0x800f0922.
2021/08/26 06:38:58.3298999 4640 5276 Reporter OS Product Type = 0x00000007
2021/08/26 06:38:58.3582959 4640 5276 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2021/08/26 06:38:58.4165003 4640 616 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2021/08/26 06:38:58.4165026 4640 616 DownloadManager Power state changed from <unknown> to AC.
2021/08/26 06:39:36.4229248 4640 5276 Shared Power status changed
2021/08/26 06:39:36.4229846 4640 616 DownloadManager Received power state change notification: Old: AC; New: AC.
2021/08/26 06:46:58.3798609 4640 616 Misc Got WSUS Client/Server URL: http://WSUServer/ClientWebService/client.asmx""
2021/08/26 06:46:58.3842225 4640 616 WebServices Proxy Behavior set to 1 for service url http://WSUServer/ClientWebService/client.asmx
2021/08/26 06:46:58.3852844 4640 616 ProtocolTalker OK to reuse existing configuration
2021/08/26 06:46:58.3852916 4640 616 ProtocolTalker Existing cookie is valid, just use it
2021/08/26 06:46:58.3852952 4640 616 ProtocolTalker PTInfo: Server requested registration
2021/08/26 06:46:58.7167985 4640 616 Misc Got WSUS Reporting URL: http://WSUServer/ReportingWebService/ReportingWebService.asmx""

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Limitless Technology 39,466 Reputation points
    2021-08-27T09:58:55.06+00:00

    Hello there,

    I suggest you to try out these methods https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-troubleshooting

    If none of then works then my last recommendation would be to try booting to a Windows Server 2019 ISO and instead of installing, run a repair.

    Hope this Answers all your queries , if not please do repost back .
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

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