MS Forms: Reminder button

Question

Hello community,

Last week I sent out some forms via MS Forms configured with 'only people in my organization can respond,' and so far, the reminder button doesn't appear where it used to, specifically in the created Form -> Responses section.

I need to mention that I have another form sent out last week for a different occasion and topic, but it's set as 'anyone can respond,' and in this one, the reminder button appears.

What could be the issue? Could it be a problem with the settings under 'Who can fill out this form?' Otherwise, all settings are the same between the two forms but I don't understand why I don't have the reminder button in the first form.

Answer 1

Dear Ana Broser,

Good day!!

Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

I understand your concern and I would like to convey that I have tested the behavior at my end, where I am able to reproduce the problem i.e., Reminder button is missing in the Responses tab.

In this situation, I believe the problem should be further investigated by the related development team via collecting HAR logs because there is not any related service incident reported at the Microsoft Service Health dashboard.

I do feel regret for not resolving the problem and redirecting you to the related development team but the fix to your concern can be find out through the HAR logs and suggest you raise a support ticket from the Office 365 admin center, where the related team will investigate the problem further by collecting the HAR logs.

Reference: Get support - Microsoft 365 admin | Microsoft Learn

Note: To create a support ticket, you need to have admin privileges and if you aren’t admin of your Office 365 organization, please contact the admin of creating a new ticket. How do I find my Microsoft 365 admin? - Microsoft Support

Appreciate your patience and understanding. Have a great day!!

Best Regards,
Sophia

Answer 2

Dear,

Good morning!

Thanks for posting in the Microsoft Community. We're happy to help. We're looking into your situation and will update you soon.

Appreciate their patience and understanding and thank them for their time and cooperation.

Sincerely

Waqas Muhammad