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Teams admin interface showing wrong location on Users Teams Session Overview

Anonymous
2024-02-19T14:50:30+00:00

I have uploaded a building.csv to the microsoft call quality dashboard with two keys ranges as shown (along with lots of others)

172.25.5.0/24 LAN

172.25.6.0/24 Wifi

When I look into a users history for their past meetings and pull up the overview for a call that was done via the Wifi, the descriptor for the location is showing as LAN. When I expand the details in the advanced section, the IP address is quite clearly from the Wifi section, as 172.25.6.24 is advised

It appears the admin interface is therefor misrepresenting the correct ip range based on the evidence.

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  1. VHelp 340 Reputation points
    2024-02-19T17:32:56+00:00

    I am friendly user.

    For your case, you have to contact technical support team via creating service request to check your case: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#online-support

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