Microsoft 365 developer program: Cannot pass security checks

Question

Hello, I'm currently trying to create an E5 subscription via the Microsoft 365 developer program, but upon trying to add a phone number for security I am receiving the following error : We can't continue with the signup process for the following reason:

Your phone number did not pass security checks. MS-CorrelationId: 00000000-199d-456b-af88-37473b92d9b7 Code: 40301.

I have tried with multiple phones, and multiple accounts to no avail. This is unfortunately stopping me from being able to progress so any assistance in resolving would be most appreciated, thanks

Answer 1

even i face the same issue seems microsoft is having some internal issues to allocate the sandbox

Answer 2

I have the same problem and cant find any solution.Please can i get some help?

We can't continue with the signup process for the following reason:

• Your phone number did not pass security checks.

MS-CorrelationId: 00000000-5419-4eb2-96a6-17dc1a227bf7

Code: 40301

Answer 3

We're sorry to hear that you are having issues joining the developer program. There are two possible reasons for this error:

Country-specific outages

We recently had some service issues and many countries were temporarily blocked from joining. This issue has resolved but note the following: Geographic limitations. For technical and security reasons, the Microsoft 365 Developer Program only supports a subset of countries/regions listed here: Microsoft 365 International Availability. We review our supported country list regularly. If you are unable to sign up from your country or region, then it means we do not support it at this time.

Membership benefits

While you can still join the developer program, access to the free Microsoft 365 E5 subscription is currently paused for the short-term while we adjust the qualifications for that benefit. To stay apprised of changes, please follow our blog.

We're well aware of the customer pain this is causing. Please be assured we are working to create a solution as quickly as possible. We'll be rolling out a short-term solution quickly and then implementing more long-term solutions over the next few months.

Answer 4

Dear Marc Edwards1

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. For this, I'm willing to help you, but since your query is about the developer accoount and this is really outside the scope of support. But we have a team that takes care of it. Therefore, I sincerely suggest you get technical support from them: Global Customer Service Phone Number - Microsoft Support. The engineers there will provide you with further assistance.

Your understanding and cooperation are greatly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely

Katherine