Approval automation in Lists template not updating "Approval status" after approval granted

Question

Hello all,

I am trying to test the approval automation functionality in the Microsoft Lists template "Content Scheduler with approvals" and I am experiencing unexpected behaviour.

I'm using SharePoint in Microsoft 365.

Initial steps to reproduce issue:

1. Create a new list using the "Content Scheduler with Approvals" in an existing SharePoint site.
2. Select "don't add these features" for the "Publishing date reminders" automation.
3. Create a new list item.
4. Select "Not submitted" in the Approval status column for the new list item.
5. Input Approver name and request approval.
6. Approval status for the new list item automatically updates to "Requested"
7. Approver grants approval.

Behaviour I would expect to encounter:

1. After approver grants approval, I would expect Approval status to automatically update to "Approved".
2. If Approval status doesn't automatically update, I would expect that after waiting a few minutes and then refreshing the list, the Approval status should have automatically updated to "Approved".

Actual behaviour I encounter:

1. Approval status shows "Requested" and does not update after waiting a significant period of time (30 minutes), even after refreshing the list.
2. Using the Power Automate SharePoint action "Get Items" to check the value of Approval status shows "Requested"

Note that the List item is still showing Approval status as "Requested" more than 1 hour after the approval was granted (in the first screenshot).

The only way I have found to update Approval status is:

1. Open the list item to see all fields
2. Click the Approval status value (still "Requested")
   
3. The Approval request details are shown on screen (showing that the request has been approved at the original approval timestamp).

Note that the list item is still showing as "Requested" in the background. 4. Close the Approval request details window. 5. The Approval status of the list item now shows as Approved.

I cannot find an associated Power Automate Flow for this automation, so I don't know where to look to investigate why the Approval status is not updating as expected. I imagine that automations bundled with list templates from Microsoft might be stored in a different location or inaccessible to me.

Is anyone else experiencing the same behaviour? Is this expected?

Kind regards,
Nick

Answer 1

I'm seeing the same exact issue. Any update at all on a resolution?

Answer 2

Same issue with ""Content Scheduler with approvals" -- any updates?

Answer 3

Is there any update? I am having the same issue with multiple lists created that are causing delays in my organization.

Answer 4

This is still broken. Any updates?

Answer 5

Dear Sophia, are there any predictions when this error will be fixed?