missing microsoft-forms page

Question

Good afternoon,

i noticed one of Microsoft forms went missing and is no longer able to collect responses from our team, are you able to restore this form ? our form was used to track employee orientation within an enterprise level, amassing roughly 1800 total responses.

i attached a screen of what i see when i attempt to see the quiz/form.

Answer 1

Dear Christian,

I suggest you first go to My forms>Recycle Bin to see whether the form is removed. If it is a group form, you can check the recycle bin in the team.

If no, please don't worry. We have a specific channel trying to help the users recover their lost data in Microsoft Forms.

If you aren't the administrator, I suggest you contact the administrator in your school and let him follow the steps in Get support - Microsoft 365 admin | Microsoft Learn to open a support ticket to our related team as soon as possible.

About admin roles in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn

How do I find my Microsoft 365 admin? - Microsoft Support

The administrator should be able to open the support ticket from Help & support in the Microsoft 365 admin center.

Then you can select the Phone support or the Email support as follows.

To simplify the process, I'd like to summarize the issue as follows.

Issue Symptom:

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Can't recover a form from Microsoft Forms.

Issue Environment:

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Microsoft Forms

What users have done:

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Try checking the recycle bin in My forms or the group forms.

Next Step:

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Open a support ticket to our related team to recover the lost form.

Thanks for your effort and hope that the form can be soon recovered by our related team.

Sincerely

Cliff | Microsoft Community Moderator