Error when adding new alert policy in EAC

Question

ello

I have a problem with addin any of new alert policies in EAC.

I have the role Organization Management, Security Administrator and Compliance Administrator assigned but after every attemp of adding the policy i'm getting this simple error below.

Tested also on other administrator account

Answer 1

Same issue here as well.

Answer 2

same issue

Answer 3

Tried on other browsers and issue exist so I made a support ticket.

Answer 4

Hello amproCN,

Thank you for posting to Microsoft community.

I understand that you are having issues adding alert policies in EAC. Based on your description, it looks like you have the right roles to allow you create alert policies. You can try using a different browser or in a private/incognito tab and check whether you can create the policy.

If the issue persists, as an organization admin, you may have to raise a service request to report this symptom to our online channel through the O365 admin center if you have the permissions. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support.

Your patience and cooperation are much appreciated.

Best Regards,

Ashraf.