Can't View Excel File on OneDrive without Excel App

Question

This is the first time I've tried sharing an Excel workbook with a client on OneDrive. I sent them the view-oinly link and when they tap on it, the workbook opens and they can view things just fine for about a minute. Then this message comes up and they ccan't get rid of it. Everytime they click the x, the message disappears and then immedicately reappears. They don't have enough space on their device to install the app. I"ve never had trouble sharing a workbook before with others; I'm only having trouble with this one lient. Am I missing something? It's possible, although unlikley, that all my other friends had the app installed.

Answer 1

Thank you Ian! You get an A++++ for diplomacy; something most of us knew nothing about when i was there :-)

Answer 2

Thank you, Herrick

This community looks forward to your feedback, please feel free to click Yes or No to rate our services to help us improve the quality of our services.

Please feel free to come back to this community to discuss if you have any further questions about Microsoft products,

Sincerely.

Ian - MSFT | Microsoft Community Support Specialist

Answer 3

Dear Herrick,

Sorry for bothering, there is nothing we as support staff can do about this design-enabled issue, I hope you will understand.

We look forward to your feedback on our services by clicking Yes or No, which will be of great significance to improving our service quality and provide great reference value for other users who have the same problem.

Thanks again, your feedback means a lot to us.

Best wishes,

Ian - MSFT | Microsoft Community Support Specialist