Paste special, paste link, Microsoft Excel Worksheet object

Question

Hi, I am trying to use paste special, paste link, Microsoft excel worksheet object while using a Remote Desktop (RPD). I am trying to paste from excel to PowerPoint but nothing happens. When I try and do this from the laptop (outside of the remote window) it works and the information updated in excel is reflected instantly in PowerPoint.

It’s obviously a problem with the remote access but I have asked my IT department and they cannot figure it out.

Thanks.

Answer 1

I'd suggest you create a support ticket to Microsoft. Without environment at hand, it is hard to troubleshooting such issue.

Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request. Support team there will have the correct channel and resources to help you investigate more and find what exactly the reason has caused this situation.

Get support - Microsoft 365 admin | Microsoft Learn

About how to find the admin in your organization, you can refer to How do I find my Office 365 admin

Thank you for your understanding.

Answer 2

Hi, I don’t believe there is, images below, Remote Desktop first then laptop.

Answer 3

Is there any difference when you right click to paste on PowerPoint on your laptop and on your remote desktop?

Could you share a screenshot of that?

Answer 4

Hi, yes both Excel and PowerPoint sit within the Remote Desktop. When I use them outside of the desktop, on my laptop it works correctly.

Microsoft Office Standard 2019.

Thanks.

Answer 5

Do you mean both Excel and Powerpoint files are on remote desktop?

Could you share the Version number of your office?

File > Account