AutoSave Button Not Showing In Excel Only

Question

Hi,

Starting recently, the Autosave button in the top left of the menu bar is not showing for me in Excel only. The issue happens on multiple computers. The autosave button still correctly shows on PowerPoint and Word. Why?

Answer 1

Hi Tina,

just letting you know that I fixed the problem by toggling the "show quick access toolbar" option off then back on, and now the auto-save button is showing correctly

Answer 2

Dear Carolina Jud,

Good day!! Thank you for posting in Microsoft Community.

I understand your concern. I'd like to convey that I didn't reproduce this issue when testing in Excel desktop application.

If you open Excel, go to File > Options > Quick Access Toolbar, is the Turn AutoSave On/Off command still added in Quick Access Toolbar, as shown below?

If yes, as you mentioned this issue happens on multiple computers, may I know the detailed version of your Excel application? Please navigate to to File >Account, then capture a full screenshot of Product Information.

Since this issue started recently, may I know if your Office was updated recently? Is the issue started after Office update or any other change?

Look forward to your reply. Thanks for your time and cooperation!

With your help and more detailed information, we can work together to find a solution.

Sincerely,

Tina | Microsoft Community Moderator

Answer 3

Hi Tina,

I checked the option you mentioned. Turn Auto-save on/off was already enabled. I toggled off and on to see if that helped, but it didn't still have the problem. I also tried to "reset customizations" but that did not fix the problem either.

I never personally/manually update Office, but I don't know if it automatically did some updates or not. I'm not sure. I have not changed any settings recently, the problem just randomly appeared.

Here is my product information:

Answer 4

Dear Carolina Jud,

Thank you for posting back and providing the detailed information.

I'm sorry for the late reply because I was out of Office.

I have tested in same version and same channel of Excel as yours, Autosave button is showing.

To troubleshoot the issue, you may try Online Repair Office on one computer, just for test.

Please check this support article for detailed steps: Repair an Office application - Microsoft Support

However, if same issue still happens in Excel, consider that you mentioned this issue appears on multiple computers, and I didn't reproduce this issue, it's better to investigate this issue by remotely checking an affected computer, collecting the background logs to find the root cause.

I sincerely recommend you raise a support ticket from Microsoft 365 Admin Center. Reference:  Get support - Microsoft 365 admin | Microsoft Learn The support team has higher permission and more resource than us, this would be the most efficient way in handling this case for you.

Note: To create a support ticket, you need to have Microsoft 365 admin privileges.

Reference: How do I find my Microsoft 365 admin? - Microsoft Support

Please accept my apologies for redirecting you to the related team support, as the moderators in this community have limited resources to remotely assist you and verify the backend information. To get the quick and better assistance, we requested for this.

Your understanding and patience are greatly appreciated.

Sincerely,

Tina | Microsoft Community Moderator

Answer 5

Hello Carolina Jud,

I'm glad to know you fixed the problem. Thanks for sharing, it will definitely benefit other community members.

Here I'd like to make a summary of this issue for other community members to easily find this information:

Issue description:

==================

The Autosave button in the top left of the menu bar is not showing. Issue only happens in Excel App.

Environment:

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Excel App on Windows, Current Channel, Version 2406(Build 17726.20126)

Solution:

==================

Navigate to File > Options > Quick Access Toolbar > toggle the "Show Quick Access Toolbar" option off then back on.

Sincerely,

Tina | Microsoft Community Moderator