Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Martin Willing Thanks for using Microsoft products and posting in the community.I wish I could solve your problem, but Microsoft Entra ID issues may require support in a specific area of expertise. You might consider consulting with Microsoft Q&A | Microsoft Learn (English only), where experts may have a better understanding of how to solve your problem.Here is a link to the Microsoft Entra ID - Microsoft Q&A (English only), where you can suggest specific scenarios and share ideas on how to solve the problem.I sincerely hope that your query was handled appropriately after you contacted the appropriate department. Thank you for your understanding!Best Regards,Maxine | Microsoft Community Support Specialist