How to disable copilot on microsoft office (excel, word, ppt) on Macbook

Question

I am using a Macbook Air, last week I tried the free trial of the copilot, but since I don't find it helpful, and even my word keeps on lagging, now I want to disable the copilot.

I have already tried to uninstall and reinstall Microsoft 365, and several tips on the internet, but none of them is working. The copilot is still there. and I find it so annoying.

Can someone help me to show me the way to disable the copilot, please?

Thank you!

Answer 1

Hello, bubuds.

Welcome to the Microsoft community.

I understand that you want to disable copilot in Microsoft Office applications after trying it and feeling that it affects word loading speed. Copilot is a new feature which is designed to provide users with smarter and more personalized assistive functions through Artificial Intelligence technology that provides users with smarter, more personalized assistance functions that increase productivity and creativity. However, if you don't need this feature after trying it out and still want to disable copilot you can do so by following the instructions below:

• log in to Microsoft account | Services & subscriptions
• click on your Services & Subscriptions on the left navigation bar (below)
• find copilot on the right side of the page and disable it.

By following the steps above you can complete the disable copilot operation.Feel free to share updates with me on how things are progressing after you've completed the aforementioned steps. Should you have any questions or require clarification, do not hesitate to reach out to me. I‘d like to do my utmost to assist you.

Best Regards,

Hannah.Z- MSFT |Microsoft Community Support Specialist

Answer 2

Hi Hannah, thank you for your reply.

I have already completed the steps you mentioned. The option on the copilot service is to manage the recurring billing, and it's already turned off. However, the copilot on my Word is still active.

Is there any other way to uninstall or deactivate the copilot from Word?

Regards,

Bubud

Answer 3

Hi, bubuds.

I understand that your copilot service has been turned off, but copilot is still active. Based on your description above, this could be a result of unsynchronized information, for this case, we suggest you manually uninstall the office suite and then re-download it to see if things are new:

• Manually uninstall office: How to remove Office license files on a Mac - Microsoft Support
• Re-download office.

1. log in to Microsoft account | Services & subscriptions
2. Click on “Services & Subscriptions” on the left navigation bar (below)
3. Find the Microsoft 365 product and click Download

Feel free to share updates with me on how things are progressing after you've completed the aforementioned steps.

Hannah.Z

Answer 4

This has not worked on MacOS Sonoma. I think it very poor that this software is so difficult to remove.

Answer 5

There is no "manage" button to click on for Copilot! on the Subscriptions Page!