Microsoft Authenticator App - Android Device - Hide Pattern

Question

ABOUT:

This is about employing the Multifactor Authenticator, for a Microsoft 365 Account, on the Microsoft Authenticator App using an Android Device and utilizing the Screen Lock Security Pattern feature from the Android Device.

The Microsoft Authenticator App requires the Screen Locks Security (Pattern) to be employed, for the Microsoft 365 Account to be unlocked within the Microsoft Authenticator App.

PROBLEM:

The issue I am having is the Microsoft Authenticator App is SHOWING the Screen Lock Security Pattern, when unlocking the Multifactor Authenticator.

QUESTION:

How does one turn off / hide the pattern from showing on the Microsoft Authenticator App for Multifactor Authentication?

Answer 1

Dear Geo_956

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "Microsoft Authenticator App - Android Device - Hide Pattern". I would like to share some information with you, since we have dedicated support team for Microsoft Authenticator related query. So, we would recommend you to kindly post your query to Microsoft Authenticator support Forum via Microsoft Authenticator - Microsoft Q&A Engineers who are dedicated into Microsoft Authenticator with rich experience and more resources can then assist efficiently. We believe they would conduct in-depth research on the problem you encountered and provide you with more professional assistance. Thanks for your understanding! Your patience and cooperation will be highly appreciated. I wish you all the best! 

Best regards,

Inema |Community Moderator