Forms error message

Question

Error message. Sorry, something went wrong

There's too many actions being performed at the moment on your form. Please come back to your form later and try again. Please help me with this

Answer 1

Dear Elizalde NHS,

Good day!!

Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

I understand your concern and to my knowledge, I would like to let you know that the error prompt will be encountered when the Forms traffic is more in your organization like many users accessing the Form and responding on it in the same interval time.

However, some of the users in this community who encountered with the same error follow the following workaround to access the Microsoft Forms:

Open the browser> Access https://portal.office.com > Enter the Office 365 account details> Click on the 9 dots at the top left> Click on the Microsoft Forms> See whether it can be accessed without any error.

If neither workaround didn’t works or even waiting for more than 12-24 hours didn’t fix the issue, I believe the problem need to be reported to the related development team, where they can collect the related logs and check the issue at the backend.

Note: I have checked the service health dashboard at the Microsoft end, where there is no related incident found.

So, I request you to connect with your IT admin of your organization (How do I find my Microsoft 365 admin? - Microsoft Support) and raise a new service request from the Microsoft 365 admin center so that the related development team will connect with you and investigate the issue further.

Reference: Get support - Microsoft 365 admin | Microsoft Learn

Note: We apologize for redirecting you to related development support team because the moderators in this community are limited with the resource for further investigation and to get a quick resolution to your problem, we requested it.

Appreciate your patience and understanding. Have a great day!!

Best Regards,
Sophia