Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello Susie Fox1,
Thank you for reaching out to the Microsoft community!
I apologize for any inconvenience caused by Microsoft Authenticator. We focus primarily on the basics of Outlook and would like to provide guidance on your query.
For questions specifically related to multi-factor authentication, I recommend posting your concerns in the appropriate community. You can find expert support in the "Microsoft Authenticator" section under Microsoft Authenticator - Microsoft Q&A. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems.
You can also check the MS FAQ - Microsoft Authenticator FAQs - Microsoft Support
I apologize for redirecting you to a different community. I believe this step will ensure faster and more accurate assistance for your specific scenario.
I appreciate your patience and understanding. Have a great day!
Sincerely
Md Ashabul Haque | Microsoft Community Moderator