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Authenticate App

Anonymous
2024-09-10T03:13:58+00:00

When I try to authenticate my camosun college onedrive account on my iphone, it wants me to sign in to my camosun college on my phone then it asks to check for a code on the app which I am already in so I cant get the code in that waiting screen for the sign in.

Microsoft 365 and Office | OneDrive | For education | iOS

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  1. Anonymous
    2024-09-10T06:24:55+00:00

    Hi Colby Parker

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    I am truly sorry for the inconvenience this issue has caused you. Based on the description, I understand that you are unable to sign-in to your school OneDrive account on iPhone due the Authenticate App.

    Since your query is regarding the Microsoft Authenticator app, we have a separate community team, so it is recommended to post through Microsoft Authenticator - Microsoft Q&A so that a support agent from that team can verify and provide you with the necessary information.

    Your understanding and cooperation are greatly appreciated.

    Sincerely,

    Roger Shen

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