Couldn't Refresh Data Types: data type Currency; We need to fix your account........

Question

Hi

I am disappointed that this verry question has been raised over a year ago and it is still not solved.

By when Microsoft is planning to have this issue fixed?

Funny is that I click on sign out and then the issue connection problem is solved without signing me out.

I have created a form for other users and I cannot share this form as long as this issue has not been fixed.

Best Regard, Christoph

Answer 1

I'd suggest you raise a support ticket to Microsoft. Without enviroment at hand, it is hard to troubleshooting such issue.

Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request. Support team there will have the correct channel and resources to help you investigate more and find what exactly the reason has caused this situation.

Get support - Microsoft 365 admin | Microsoft Learn

About how to find the admin in your organization, you can refer to How do I find my Office 365 admin

Answer 2

Hi Snow

As far as I know I am the only one that is logged in, but with an company Okta authentication in between.

I saw the same banner on the PC of a coworker here.
The error comes again each morning, during the day it seems to work.

Best Regards, Christoph

Answer 3

Could you share a screenshot of your issue?

Is there any other account signed in your office? If sign out fix that issue, it could be authentication issue.