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Cannot re-enable device

Anonymous
2024-09-05T19:02:35+00:00

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i cannot locate the reactivate to re enable my device

Microsoft 365 and Office | Subscription, account, billing | For education | Other

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  1. Anonymous
    2024-09-05T20:26:01+00:00

    Dear PAUL REID2:

    Good day! Thank you for posting in the Microsoft Community. We will be happy to help you.

    To narrow down the problem and focus on the specific query you have, could you please explain clearly so we may further assist you? May I know what device are you referring to? Please provide details and error screenshots for further investigation.

    If you don’t see the “Reactivate” button or if you encounter any issues, or if you lose a device or no longer use it or it is disabled. To re-enable it after it's been disabled, it might be necessary to contact your admin for further assistance. Refer to Your organization has disabled this device when trying to activate Microsoft 365 Apps - Microsoft 365 | Microsoft Learn.

    If you need more detailed instructions or run into any problems, feel free to ask! Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution. Thank you for your help.

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