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Microsoft Authenticator

Anonymous
2024-10-28T13:42:11+00:00

Hello,

I have the following problem using Microsoft Authenticator. I accidentally have uninstalled it from my iPhone. When I installed again I still cannot connect the client share point because I got a message that Authenticator is available on the iPhone. I guess any documents are locked in iCloud and I couldn't use this account. How can I proceed to use authenticator for the same account again?

Thank you in advance!

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2024-10-29T05:41:41+00:00

    Hello. Dobroslav Dobrev

    Thank you for posting and providing details in the Microsoft Community.

    I understand that you are experiencing issues with Microsoft Authenticator.

    I wish I could answer your question. However, Authenticator related issues require a specific area of expertise.

    There is a Microsoft Learn section dedicated to this issue, designed to provide support for advanced users like you.

    Forum link: Microsoft Authenticator - Microsoft Q&A (English only)

    You can request detailed information and share ideas for solving the problem here, where experts will be available to provide you with more specialized solutions.

    Lastly, I sincerely hope that your issue will be handled properly after contacting the right department. Thank you for your understanding and support.

    Best regards

    InaX-MSFT |Microsoft Community Support Specialist

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