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When Login ask Authenticator Code and I do not have it

Anonymous
2024-08-12T17:01:16+00:00

I am the administrator of Office 365 in a small office and when I try to log in it asks me for the code but I do not have the app How can I do to reset or log in to Office 365.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-08-12T22:41:39+00:00

    Hello David Francisco Angulo López,

    Good day. Thank you for posting in the community!

    I apologize for any inconvenience caused by Microsoft Authenticator. We mainly focus on the basics of Outlook and would like to provide guidance on your query.

    For questions specifically related to multi-factor authentication, I recommend posting your concerns in the appropriate community. You can find expert support in the "Microsoft Authenticator" section in Microsoft Authenticator - Microsoft Q&A. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems.

    You can also check the MS Authenticator-related FAQ Common questions about the Microsoft Authenticator app - Microsoft Support

    I apologize for redirecting you to a different community, but I believe this step will ensure faster and more accurate assistance for your specific scenario.

    Appreciate your patience and understanding. Have a great day! 

    Sincerely,

    Md Ashabul Haque | Microsoft Community Moderator

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