Getting "StoreBusyRetryLater" error while uploading files to my Sharepoint (Onedrive)?

Question

Hi, I've been trying to upload some files on my SharePoint I've been getting this message

Error=Value=StoreBusyRetryLater,

Tag=0x2258b7e1,

Message=Exception=Microsoft.Sharepoint.SP

Message=An unexpected error has occurred. Chained=

(Value=2147943550, Message=An unexpected error has occurred.)
for couple of days. I know the server is not busy because it's not malfunctioning in any other way. I've tried uploading from the Web portal and 365 App as well, no difference.

Is this a centralized issue or am I the only one facing it?

Regards

Answer 1

Recently this notification has been popping up?

Could it been related. The issue is not from IT admin of my org. There are no conditional access issues.

i have cleared much of my browser data including cookies. Does it pertain with SSD (C: Drive) freespace?

Answer 2

Dear Arnav Verma,

Thanks for writing back and updating with us. Our sincere apologies for the delay in the response.

As per the further updates, I would like to request you to connect with the IT admin of your organization and ask them whether there is any conditional access policies or any other policies applied at the organization level for preventing to upload specific file types.

If there is no policy enabled at the organization level, then I request you to connect with your IT admin of your organization (How do I find my Microsoft 365 admin? - Microsoft Support) and raise a new service request from the Microsoft 365 admin center so that the related development team will connect with you and investigate the issue further.

Reference: Get support - Microsoft 365 admin | Microsoft Learn

Note: We apologize for redirecting you to related development support team because the moderators in this community are limited with the resource for further investigation and to get a quick resolution to your problem, we requested it.

Appreciate your efforts and time with us. Have a great weekend ahead!!

Best Regards,

Sophia

Answer 3

I can't upload in Incognito modes either, tried with different browser too.

It would seem like there is some permission issue from my organization admin, but it's weird that the error message only happens with certain files. I have no issues in uploading big files like movies etc. It's just some files are being restricted access.

Answer 4

Dear Arnav Verma,

Good day!!

Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

I understand your concern and I would like to convey that I have tested behavior at my end by uploading multiple files to the OneDrive for Business, where there is no issue in uploading the data and I have checked with the different user accounts, where there is no issue.

In this situation, I would like to request you check whether the same problem happens in the InPrivate or Incognito window of the browser.

If the same problem persists, I am sorry to convey that the problems should be further investigated by the related development team, where they can collect the related logs while reproducing the problem and perform further investigation.

Note: I have checked the service health dashboard at the Microsoft end, where there is no related incident reported.

So, I request you to connect with your IT admin of your organization (How do I find my Microsoft 365 admin? - Microsoft Support) and raise a new service request from the Microsoft 365 admin center so that the related development team will connect with you and investigate the issue further.

Reference: Get support - Microsoft 365 admin | Microsoft Learn

Note: We apologize for redirecting you to related development support team because the moderators in this community are limited with the resource for further investigation and to get a quick resolution to your problem, we requested it.

Appreciate your patience and understanding. Have a great day!!

Best Regards,
Sophia