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sync problems

Anonymous
2024-09-25T01:38:42+00:00

sync problems

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-08T07:51:39+00:00

    thank you.

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  2. Anonymous
    2024-09-26T04:48:41+00:00

    Hello, lincey28 celis alvarez

    Welcome to the Microsoft community!

    I noticed that your problem with OneDrive syncing.

    Before that, I would like to ask you for information to better answer your question.

    Are there any error messages or codes? Is this the only document you can't sync or all of them, if it's the only one that doesn't work. You can try to create a new TXT document and then copy the file over and try to synchronize it again!

    You can try to relink your subscription by logging your Microsoft account out and back in in the OneDrive client or OneDrive.com.

      Unlink and re-link OneDrive - Microsoft Support

     If it is shown correctly in OneDrive.com, then we can try to reset the OneDrive client to fix the synchronization feature of OneDrive, you can refer to this link for the exact steps:

    Reset OneDrive - Microsoft Support

    Regarding the notification of synchronization errors, you can start by checking this site

    Troubleshoot OneDrive syncing issues - Microsoft Support

    You can visit OneDrive.com(onedrive.live.com) to check if OneDrive on the web side has the same problem.

    Then try to manually upload if it transfers to OneDrive.

    Feel free to repost if you need further assistance.

    Thank you for your understanding and patience and I look forward to hearing from you.

    Ryan - MSFT | Microsoft Community Support Specialist

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