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Error when purchasing Microsoft 365 Basic

Anonymous
2024-10-08T14:42:58+00:00

Whenever I try to purchase licenses, I get this error

It is very frustrating Please try again in a few minutes. We are unable to complete the verification check on your payment method at this time.  (CV: M0jRmCx6Mr0NmTnM.36)

i bever faced such an error
I tried all the solutions online nothing worked
I have proper billing account setup and proper associated billing tenant, everything is fine but I cant complete the purchase

I need those email yesterday and I cant wait forever to fix it
Kindly assist!!

Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-10-08T18:46:45+00:00

    Dear Ali Yassine1

    Thanks for choosing Microsoft Community.

    Based on your description, I know your consult. For this, I need to confirm with you have you tried clear the browser caches and re-sign in with the browser's InPrivate mode and check the result. If this cannot work, please be kindly to change another browser to purchase the Mirosoft365 Basic and check the result?

    If you tried all of them, for this, I sincerely suggest you contact our Billing Support phone call team. Here is the way to contact them: Get support - Microsoft 365 admin | Microsoft Learn. The engineers there will provide you further help via phone call.

    Your understanding and co-operation are highly appreciated.

    Thanks for your precious time, Have a nice day.

    Sincerely

    Katherine

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