Work account admin setup

Question

I need help from an agent as I having seriusly problems with setting my self up as administrator in my company, the problem is it is done from microsoft authenticator app and every time it says enter code but as I am in the authenticator app it dossent works as no code recived, and get forward ??

* Changed to a question

* Related: Authenticator

Answer 1

Dear hwu1,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

I understand that you are having problems with Microsoft Authenticator. I understand that this problem is causing you a lot of trouble.

Unfortunately, this problem is beyond the scope of the forum support. We can only provide general solution steps, as mentioned in the thread you attached. If those do not work for you, you need to post this problem in a more advanced forum, Microsoft Learn, a specific section. There are experts there, and there are many users who have extensive experience in this field. They may have different insights on your problem.

Here is the link to the forum: Microsoft Authenticator - Microsoft Q&A , you can click on “Ask a question” and there are experts there who can provide more specialized solutions.

We are deeply sorry for the trouble this issue has caused you and sincerely hope that your question can be properly handled after being posted in a specific section.

I hope the above information is helpful. If you have any progress or questions, please let me know.

Best Wishes

Pyke.D | Microsoft Community Support Specialist