Multiple computers- Problem with Authenticator

Question

I have a work computer asking for Microsoft authenticator. I already have the app on my phone, downloaded it for my home computer. My work computer will not allow me to scan the code again, assuming because I already have the app.

I'm stuck. How can I share the app on 2 computers with the same email/log in?

* Changed to a question

* Original title: Multiple computers

Answer 1

Hello CL_47,

Good day! Thank you for posting to the Microsoft Community.

I apologize for any inconvenience caused by the Microsoft Authenticator. Our primary focus is on Outlook basics, and I would like to provide some guidance regarding your query.

• Open the Microsoft Authenticator app on your phone.
• Tap the plus sign (+) in the top right corner.
• Select Work or School account.
• Then, choose Scan a QR code to scan the code.
• Alternatively click Sign in to Sign in manually.

For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. Experts in this category have extensive knowledge of the Multifactor Authentication and can provide tailored solutions to unique problems.

You can also go through the FAQ - Microsoft Authenticator FAQs - Microsoft Support

I apologize for redirecting you to a different community, but I believe this step will ensure faster and more accurate assistance for your specific scenario.

Thank you for your cooperation and understanding. Please do not hesitate to post your queries in the Microsoft Community, and we will always do our best to assist you.

Sincerely

Feroz Mahmud | Microsoft Community Moderator