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Need help? button not working in https://www.office.com

Anonymous
2024-11-21T10:18:40+00:00

The Need help? button on the bottom right of the www.office.com page is not working. It just gives the following error message:

Please close the browser and try again. Something went wrong and the panel didn’t load correctly.

Error code: ‎cfbec7d7-579d-4151-9dc2-f2a812681df0‎

I have closed the browser, cleared all browser history and even tried different browsers and computers and the issue remains. Can you look into this ASAP as I really need to log some other urgent support queries.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-26T14:22:44+00:00

    Hi, Fran_188

    It's good to know the given issue has been fixed already.

    If it's convenient to you, would you please vote for my second reply that might help other community members who has the similar issue.

    Thanks for your understanding and cooperation.

    Hope you all the best!

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