TPM event logger error after cpu swap, Event id 86

Arun Kandasamy 126 Reputation points
2021-09-02T14:44:56.32+00:00

I just swapped out my cpu, my previous chip had died and just received my replacement, both 5950x, Upon boot I received " New cpu installed, fTPM/PSP NV corrupted" and it asked me to reset, which I did, now im receiving the following error:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
HTTP/1.1 404 Not Found
Date: Thu, 02 Sep 2021 14:27:28 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d623448f-ee97-4ff8-a54c-c552e6a999be

Method: GET(203ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

How can I fix this?

Windows for business | Windows Client for IT Pros | User experience | Other
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94 answers

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  1. Dan Hot 41 Reputation points
    2022-09-30T12:18:37.853+00:00

    Fresh win10 install and AMD or Microsoft didnt fix the bug for over 1 year, disgusting.

    6 people found this answer helpful.
    0 comments No comments

  2. Diego Araujo Medeiros 21 Reputation points
    2021-10-16T11:53:02.153+00:00

    so folks it's already been noticed that everyone uses ryzens here, so while there isn't a solution or an explanation of the reason for this problem. I decided to change the TPM in the BIOS, I took "Firmware TPM" from FTPM Mode and put it in Discrete TPM mode, the error is still reported but not restart my PC. and when checking the TPM Status in Powershell Get-TPM command it still reports the TPM as enabled and functional.
    for those who don't want to or can't restore their system to Windows 10 it can be enough until a 100% solution

    3 people found this answer helpful.
    0 comments No comments

  3. wasago hula 21 Reputation points
    2021-10-22T09:11:56.007+00:00

    After i turned off tpm im not geting this error anymore.

    3 people found this answer helpful.
    0 comments No comments

  4. Paul Haywood 26 Reputation points
    2021-10-26T18:42:19.057+00:00

    Having the same problems, though only when i play games, everything else works fine even when using benchmark and stress programs, all works fine but play a game and crash.

    this was the latest:

    SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net/templates/Aik/scep failed:

    GetCACaps
    GetCACaps: Not Found
    {"Message":"The authority \"amd-keyid-578c545f796951421221a4a578acdb5f682f89c8.microsoftaik.azure.net\" does not exist."}
    HTTP/1.1 404 Not Found
    Date: Tue, 26 Oct 2021 18:32:20 GMT
    Content-Length: 121
    Content-Type: application/json; charset=utf-8
    X-Content-Type-Options: nosniff
    Strict-Transport-Security: max-age=31536000;includeSubDomains
    x-ms-request-id: 6f90cd3b-00ab-4c00-8c4c-2996101505bf

    Method: GET(344ms)
    Stage: GetCACaps
    Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

    If i disable TPM in BIOS i get the same but this time it just states WHEA_UNCORRECTIONAL ERROR

    3 people found this answer helpful.
    0 comments No comments

  5. Reconfine 16 Reputation points
    2021-12-04T23:10:32.85+00:00

    Tried everything on this thread to try and get the system to stabilise:

    • Flashing BIOS to latest version
    • Enabling / Disabling fTPM
    • Clean installs of Win 11, Win 10
    • Latest insider builds of 10 & 11. Still regular crashes - pretty much every time error log fails to dump, so not much to go on.

    Have stabilised my system now by:

    • disabling fTPM in the BIOS
    • Clean install of Win 10
    • Crashes persisted, Noticed that the following warning was being thrown before crashes happened

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    https://answers.microsoft.com/en-us/windows/forum/all/the-machine-default-permission-settings-do-not/896914b5-e147-487f-8080-6688962a42ed

    which links to this article with a solution involving editing the registry. Ran through this, and it appears to have fixed the crash?

    https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/error-event-id-10016-distributedcom/130522d2-beac-4495-980a-65e1e3279901

    Have managed to get a stable version of Win10 running for the last 7hrs after following the above.

    Hope this helps someone.

    3 people found this answer helpful.
    0 comments No comments

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