Need Help with Outlook exchange rules on clinet-only

Ahmed Gamal 1 Reputation point
2021-09-02T19:22:17.127+00:00

Hi,

  • I have several PCs using the same e-mail address.
  • we have been using POP3 for all of them which enable us to setup different rules on each Pc without affecting the mails on the server,

right now we are moving to exchange, and i can not figure out how to set rules to match the following criteria.

1) we need e-mails to arrive at each PC as unread (right now if any PC read the message its marked read on all PCs and on the server)

2) some of the PCs will have local folders and i would like to create a rule that will
A) move the message from this PC inbox (not the server inbox) to certain folder,
c) leave the message as unread when it is filed on the local folder.

i have tried all possible compensations, specially ticking the (on this computer only) in the rules setup but it is still removing the message form the server inbox (meaning other PCs will not receive it).

is there is any possibility to solve this.

looking forward for your help

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Yuki Sun-MSFT 40,781 Reputation points
    2021-09-03T07:08:48.333+00:00

    Hi @Ahmed Gamal ,

    When the type of the email account is Exchange, it's by design that the data will remain and sync with the Exchange server. Only POP protocal is designed for offline message processing and the downloaded messages are stored only on the local computer or device.

    we have been using POP3....right now we are moving to exchange

    By this, do you mean you are moving from another email system to Exchange?

    If this describes your situation, actually it's supported to configure an Exchange user mailbox by using POP3 in Outlook as well, so you can consider keeping using POP3 propocal when adding the account. For more details about configuring POP3 on Exchange, you may refer to: Configure POP3.


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