Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear James Peters2,
Good day.
Per the description you have shared, your query is related to Authenticator Team or double check with Azure team. It will be best if you reach out to them so you can be assisted accurately. Please contact them via Microsoft Authenticator - Microsoft Q&A or Microsoft Entra ID - Microsoft Q&A
For other concerns, please do not hesitate to add you post in the Microsoft Community Team. Thank you for choosing Microsoft as your partner in business.
Sincerely Eben Ezer Tres | Microsoft Community Moderator