Share via

Why isn't Authenticator app FIXED YET????

Anonymous
2024-12-18T23:52:29+00:00

MS just locks down the discussion on the eternal stuck loop it puts you in with dual verification.

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-12-19T06:42:35+00:00

    Dear Melissa B3,

    Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

    It looks like you are having some problems with the authenticator program. I understand your feelings. As a community agent, I am actually a user of the community, just like you. I can only help you within the scope of support. We have no right to know about why the program is not fixed or discuss why it is locked.

    If you have posted an issue in the community that has an authenticator that is locked. This may be because the issue is not supported by the community as it is outside of the community's support scope. It is more appropriate to post it on Microsoft Learn (English only), where there are more advanced forums and more users posting these issues, and you can click "Ask a Question" where experts can provide more professional solutions.

    Here is a link to the forum where you can come up with specific scenarios and share your ideas to help resolve the issue.

    Microsoft Authenticator - Microsoft Q&A

    I'm sorry to have to direct you to another forum again. Sincerely hope that your issue will be properly handled after contacting the right department. Thank you for your understanding!

    Best Wishes

    Pyke.D | Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments