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Error message when trying to open admin.

Anonymous
2025-01-29T18:24:45+00:00

I keep getting this error when trying to login to my admin account to set up our licenses. Can you help?

Unable to read the configuration
Support Information Correlation ID:<br>cus#8b3cd2af-1d07-43e6-98d6-eddcc2c3a52e <br> --- --- <br> Error code:<br>0 <br><br>Exception Details Exception message: <br> --- --- <br> Stack trace:
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Techhelp Volunteer 1,695 Reputation points
    2025-01-29T18:45:31+00:00

    you have to contact Microsoft support team who can help you after analysis your issue from their end: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

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