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Microsoft Authenticator Not Working

Anonymous
2025-03-21T04:18:41+00:00

I have a problem with Microsoft Authenticator to my Email account ( office 365). I have previously installed and set up the microsoft authenticator successfully and a few month later the app is accidentally deleted by me. But when I downlaod and install and set up it said "Enter the code displayed in the Microsoft Authenticator app on your mobile device​" eventhough this is the only device that i use to do so.

How can i do as it always required me to see the code displayed in Microsoft Authenticator app ( as i already deleted it) ? how can i seek the support from?

Thank You,

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2025-03-21T06:23:18+00:00

    Hello Vannith Nang,   Thanks for visiting Microsoft Community.Problems related to Authenticator require more professional technical information to help you solve them. We recommend that you try to seek help in Microsoft learn (English only), where there are more experts in related fields who can provide you with better solutions.It is designed to support advanced users like you. Many users prefer to ask questions and get more professional responses through this section.Here is a link to the forum where you can raise specific situations and share your ideas for solving problems.Microsoft Authenticator - Microsoft Q&AWe will keep this issue on file in case our great volunteers come up with ideas for you.Carlos - MSFT | Microsoft Community Support Specialist

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