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unable to get code on Microsoft Authenticator

Anonymous
2025-02-10T05:49:10+00:00

Unable to get code on Microsoft Authenticator for my Organization - Infosys Ltd.

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Vincent Choy 10,965 Reputation points Volunteer Moderator
    2025-02-10T09:10:18+00:00

    You have to give more details for us to help you.

    Was it working before? or is this a new setup? did you change your phone?

    Did you try to contact Infosys internal IT support? The Microsoft365 tenant is managed by them.

    Cheers

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  2. Anonymous
    2025-02-10T08:54:38+00:00

    Hi, Kishore Kamble

    Thank you for using Microsoft products and posting them to the community.

    I understand that there is currently a problem with Microsoft Authenticator.

    Unfortunately, the issues with Authenticator go beyond the support of the Microsoft community.

    There's a section of Microsoft Learn dedicated to this issue designed to support Authenticator users like you.

    Link to the forum:

    Microsoft Authenticator - Microsoft Q&A(available in English only), where you can ask for details and share troubleshooting ideas.

    Finally, even though I can no longer help you, I hope the information I have provided has helped you find your way.

    Best wishes

    Aiden.C - MSFT |Microsoft Community Support Specialist

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