please call me

Question

I need help ASAP This is for work. We have created a shared excel tracker but we can't autosave and it creates multiple documents when updated. If we are working in it together, someone's updates won't save

Answer 1

Please Call me. I have been unsuccessful in reaching anyone with any platform for two months now.

Answer 2

i think i was hacked ned help

Answer 3

If you need call support. Here are the global customer service phone numbers.  Global Customer Service phone numbers - Microsoft Support

If you want to create a support ticket to Microsoft.

Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request. Get support - Microsoft 365 admin | Microsoft LearnAbout how to find the admin in your organization, you can refer to How do I find my Office 365 admin

You may check this link for doucument co-autoring requirment.

Document collaboration and co-authoring - Microsoft Support

Co-authoring is available for documents stored in OneDrive or SharePoint. 

To co-author with others, you need:   

• A shared storage area    OneDrive, OneDrive for work or school, SharePoint and SharePoint Server are shared storage areas which enable co-authoring.
• Apps that support co-authoring    Word and PowerPoint on all devices and versions more recent than Office 2010 which support co-authoring. The Excel mobile apps and the latest version of Excel for Microsoft 365 which also support co-authoring.
• A co-authoring friendly document    Co-authoring is only supported on modern file formats including: .docx (Word), .pptx (PowerPoint), and .xlsx (Excel).
• Edit permissions for co-authors    All co-authors must have permission to access and edit the documents.