Error message when trying to print Microsoft Loop page

Question

I get this error code when trying to print from Microsoft Loop. I get it on any Loop page I try to print on both Edge and Chrome, even after clearing history/cache. Please help.

PII Mask by MSFT

Answer 1

Dear Savannah A,                                                              

Good day to you!

I hope you are doing well. Thanks for reaching out to our Microsoft Community Forum. We will be happy to help you.

I am sorry to hear that you are experiencing an issue with Microsoft Loop. According to your description, I would like to inform you that we have received multiple similar threads in our community. Based on the nature of the issue, collecting logs and additional information is necessary for further analysis. As community moderators, we are unable to initiate a remote session to collect logs or detailed information due to limited resources.

However, Microsoft has a dedicated support team equipped to handle such issues. I recommend contacting Microsoft technical support for assistance. They have the expertise and tools to collect more information regarding your issue and further analysis. Here’s the support document with contact details: Get support - Microsoft 365 admin | Microsoft Learn.

Additionally, if you are part of an organization, your Microsoft administrator can generate a support ticket through the admin portal. For convenience, here is the portal link: Microsoft 365 Admin Center.

I apologize for any inconvenience.

Thank you for your understanding. Your cooperation and contributions are greatly appreciated.

Kind Regards,

Nahid Sultan