Microsoft authentication

Question

I want to change my device i don t need lose my code authentication how can i save it in my account

Answer 1

Hi amani abdelhadi,

Thank you for visiting the Microsoft Community. 

We've noticed that you seem to be having trouble with the Microsoft Authenticator. I wish I could solve your problem, but it is more suitable to publish on Microsoft Learn Authenticator, more users post these problems there, you can click on "Ask a question", there are experts who may provide more professional solutions in that place.Here's a link: <Microsoft Authenticator - Microsoft Q&A> to the forum where you can raise specific scenarios and share your idea to solve the problem.I sincerely hope that your query is handled appropriately after you have contacted the appropriate department. Thank you for your understanding!Best regards,Ian - MSFT | Microsoft Community Support Specialist